Privacy Policy

1. Who We Are

Trinity Studios is a UK-based digital agency offering web and mobile design, development, and digital strategy services. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

When you contact us using our form, we collect the following personal information:

• Your full name
• Your email address
• Your message or enquiry
• Optionally, your phone number (if you provide it)
• Technical information such as your IP address, browser type, and time of submission (for security and spam protection)

We do not collect any special category (sensitive) data through our contact form.

3. How We Use Your Information

We use your information to:

• Respond to your enquiry
• Provide information about our services
• Schedule follow-ups or consultations
• Maintain internal records

We do not use your data for marketing unless you have explicitly opted in.

4. Legal Basis for Processing

Our lawful bases for processing your personal data are:

• Legitimate interest: to respond to your message and operate our business
• Consent: when you voluntarily provide data through the contact form

5. Data Sharing

We do not sell or rent your personal information. We may share your data with trusted third-party providers (e.g., email or CRM platforms) solely for the purposes outlined above. All providers we work with comply with UK data protection laws.

6. How We Store Your Information

We store your information securely on password-protected systems, with access limited to authorised personnel. Contact form submissions are retained for up to 12 months unless they are part of an ongoing business relationship.

7. Your Data Rights

You have the right to:

• Access your data
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Complain to the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us at: info@trinity-studios.co.uk

8. Cookies and Tracking

Our contact form does not use cookies. Our website may use cookies for analytics or essential functionality.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Effective Date.”